Sage SalesLogix

Sage SalesLogix Functionality

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About Award-Winning Sage SalesLogix:

 

Award-winning Sage SalesLogix is the CRM solution that enables businesses to acquire, retain, and develop profitable customer relationships by increasing sales and marketing performance and maximizing customer satisfaction and loyalty. With more than 300,000 users at 7,300 companies worldwide, Sage SalesLogix is the leading CRM solution for small to medium-sized businesses and divisions of larger enterprises, and is part of the Sage Software family of integrated business management solutions.

 Sales
 Marketing
 Customer Service
 Support
 Mobile Solutions
 Dashboard and Reporting
 Application Integration
 Outlook Integration
 Business Alerts and Notifications

 Sales
Utilize the rich sales automation capabilities in Sage SalesLogix to increase productivity by automating key aspects of the selling cycle, maximize team selling effectiveness with advanced sales tools and resources, and make informed decisions based on accurate visibility into the sales pipeline. The robust sales automation capabilities in Sage SalesLogix ensure your selling efforts will deliver results.

 Marketing
Identify and target the most profitable prospects, manage and track all aspects of campaigns in one place, and analyze campaign ROI to increase marketing efficiency and get the most from your investment in your CRM solution. 

 Customer Service
Resolve customer questions, issues, and requests quickly for a high-quality customer experience, capitalize on new selling opportunities, and provide convenient self-service solutions to customers with the easy-to-use customer service features in the Sage SalesLogix CRM solution.

 Support
Provide resolutions to issues effectively and efficiently, reduce the time and resources it takes to support your customers, and extend service delivery through 24x7 self-service solutions.

 Mobile Solutions
Sage SalesLogix Mobile extends sales automation and CRM capabilities to both Blackberry and Pocket PC devices, delivering rich functionality and the real-time convenience of wireless.

 Dashboard and Reporting
Easy-to-use, configurable dashboards in Sage SalesLogix help you turn insight into action by identifying opportunities, analyzing performance and diagnosing potential problems in real-time. Sage SalesLogix Dashboards provide a single, interactive location from which to view and analyze sales automation and other performance metrics from across your entire organization. Sage SalesLogix also includes more than 70 pre-built reports as well as extensive custom reporting capabilities.

 Application Integration
Integration between Sage SalesLogix and back-office accounting and financial applications provides organizations with a complete view of all customer interactions for making more rapid and insightful business decisions based on complete customer information.  

 Outlook Integration
Sage SalesLogix is designed to be the CRM solution that works the way you do. And Sage SalesLogix Advanced Outlook Integration makes that easier than ever. Now you can continue to use the Microsoft Outlook application you know and love – seamlessly within Sage SalesLogix.

 Business Alerts and Notification
Stay informed of all critical business opportunities with Sage SalesLogix. Define conditions, then let Sage SalesLogix pro-actively monitor key business criteria within the CRM solution. When conditions are met, Sage SalesLogix instantly notifies you so you can take immediate action. Add Integrated Service Alerts for pro-active notification of critical customer support issues.