SageCRM

SageCRM Functionality

Integration Specialists

 

 

 

 

 

 

SageCRM is a comprehensive, award-winning, wireless and internet-based Customer Relationship Management (CRM) system that provides enterprise-wide access to vital customer, partner, and prospect inormation – anytime, anywhere.

Sage ACCPAC CRM is offered in both hosted or onsite deployed options, offering complete flexibility to run your business your way. 

 Sales Force Automation (SFA)
With Sage ACCPAC CRM, you can easily manage account details and activities for leads and opportunities. Point-and-click reporting and graphs offer sales teams access to real-time data, for on the spot analysis and evaluation. By analyzing the information available, you can recruit new clients and resell to existing ones.

Flash Demo of SageCRM - Sales Force Automation

 Marketing Automation
With Sage ACCPAC CRM, you can target the right customer or prospect, eliminating guesswork and putting your company’s marketing resources to their best use. You can schedule and track marketing activities within a campaign- and view each detail of each campaign.

Flash Demo of SageCRM - Marketing Automation

 Customer Care Automation
With Sage ACCPAC CRM, you can build and effectively manage lasting customer relationships by providing the professional level of service your customers expect. You will have real-time access to relevant customer data including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, sales opportunities, and more.

Flash Demo of SageCRM - Customer Care

 Web & Wireless Enabled
With Sage ACCPAC CRM, you will be able to access data anytime, anywhere with a standard web browser, cell phone, or wireless PDA. Even when not connected to an internet connection, users can work offline and later synchronize with the central server, using the optional Solo replication feature.

 Workflow Automation
Integrated business rules across all channels, departments and employees is easy with Sage ACCPAC CRM. Sage ACCPAC CRM ensures that actions requiring attention or escalation are automatically routed to the appropriate employees or partners.

 Customizability
Sage ACCPAC CRM provides customization tools to rapidly modify all aspects of the system. Users can create functional components that query ODBC-compliant databases and third party software and extend your CRM system out to different devices. As Integration specialists, Integrated Tech, Inc. can provide any additional necessary development, training, or support that your organization may need.

Flash Demo of SageCRM - System Administration

 Computer Telephony Integration
Sage ACCPAC CRM links your CRM system to TAPI phone switches and optimizes call center efficiency and meets the needs of your in-bound or out-bound call center.

 

Quickbooks Integration w/ SageCRM
Finally!  A real-time bidirectional integration between SageCRM and Quickbooks! This is the perfect solution for any company using Quickbooks but needing a fully functional web-enabled CRM system.  Click here for more information.

We have also integrated SageCRM with the following ERP systems: